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Hercules inpulse 300 e djuced

carlo55


1 Messages
Posted on 09/11/22 at 09:39:11
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Italy
Salve, sono nuovo del gruppo,ho appena acquistato la console in questione, ho riscontrato un problema,mi è già capitato due volte mentre metto musica, dopo un pò che lavoro il programma si chiude va in crash,il portatile ha windows 11 processore intel core i7 8th gen. 8 gb di ram HD sd,grazie in anticipo per la risposta

User Experience Team


2293 Messages
Posted on 09/13/22 at 16:07:36
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Canada
  • DJControlInpulse 300 MK2
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJControl Mix
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Carlo55,

Welcome to the forum.

As it is a technical question, please describe
1) your configuration in your profile in MY SPACE > MY PROFILE
  - In "Hercules equipment in use", please check your Dj controller name,
  - In "Software in use", check your DJ software name,
  - In "Describe your equipment": describe your computer brand and model, CPU, quantity of RAM, version of Windows 11 with built number, version of DJConsole Series driver package (2022-HDJS-1?), version number of your DJ software  (Djuced 5.3.5?),

2) your problem in the message:
- when it crashes (how long does it take to crash, what is the program doing before crashing, where are the audio files stored,  what is the format of the audio files....)
- how it crashes (image freeze, program interface closing, error message...)
- if you get a bug splat error message, did you report the crash to Djuced?