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Hercules RMX, eeprom repair

DJ_PAI_1000


2 Messages
Posted on 02/24/22 at 14:32:19
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Japan
  • DJ Console Rmx
  • djay
  • Mixxx
Just a brick turned into a cool DJ controller!

Thank you for your support.

User Experience Team


2083 Messages
Posted on 02/24/22 at 20:18:43
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello DJ_Pai_1000,

You are welcome. 

PoloGDR


3 Messages
Posted on 06/29/22 at 13:15:23
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France
  • DJ Console Rmx
Hello, I also have a problem with my Hercule DJ console RMX since it flashes constantly when I plug it in.
Would it be possible to send me the files to fix it ?
Thank you very much for your work.

User Experience Team


2083 Messages
Posted on 06/29/22 at 14:31:31
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello PoloGDR,


Welcome to the Hercules forum.

1) If the DJ Console Rmx had no accident during a firmware flashing update, the problem may simply be that the firmware was never updated on a USB 2 port, so that it is no longer detected on a USB 3 port.
If that is the case, then can you
a) have access to a PC/Mac which has only USB 2 ports (no USB 3) or to a computer with Windows 7 or Windows 8.0
b) get a USB hub which has a power adapter
c) install the USB hub on the PC/Mac which has only USB 2 ports, or to a PC with Windows 7 or Windows 8.0
d) Install Hercules drivers and update the DJ Console Rmx firmware on this PC with USB hub.

2) There is a french speaking area on this forum with a french-speaking moderation, so if you use a french speaking Windows/macOS environment, you may post your messages on this area to get messages fitting your OS language.


PoloGDR


3 Messages
Posted on 06/29/22 at 14:41:31
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France
  • DJ Console Rmx
Thank you for your quick reply.
I don't think my problem is with the USB port since I'm already using a USB 2.0 port and in my device manager I have "unknown USB device (configuration descriptor request failed)".
For information, I have windows 10.
Thank you again, waiting for your response

User Experience Team


2083 Messages
Posted on 06/29/22 at 16:14:48
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello,

a) If there is any USB 3 port on the PC, Windows 10 uses a (badly developped IMO) USB layer from Windows 8.1, with which many old USB 1.1 devices (including but not limited to DJ Console Rmx) are not fully enumerated.
b) If there is no USB 3 port in the PC, then Windows 10 loads Intel USB layer (older and much more stable) and a DJ Console Rmx should be enumerated if its eeprom is not bricked.

Please let me know if there is any USB 3 port on this PC (if the PC is made with a decent quality, USB 3 ports have a blue plastic part).


Ther point is simply to know whether
- you have tested your DJ Console Rmx on a PC which is not polluted by Microsoft Windows 8.1 USB 3 disaster layer, so either a Windows 8.0 or Windows 7 PC, or a PC with not any USB 3 port
- or you did not test the DJ Console Rmx on an old PC.

Disassembling the eeprom, then using an eeprom burner to reprogram the DJ Console Rmx firmware is possible, and it is needed if the DJ Console Rmx firmware is bricked (if the DJ Console Rmx cannot boot an any PC),
but if your DJ Console Rmx firmware is not bricked, if it never had an accident when updating the firmware, then it is simpler to update the Rmx firmware on an old PC which has not microsoft Windows 8.1 USB layer (or a PC without USB 3 ports), as it may be done via the USB without disassembling anything, and once the Rmx firmware has been updated on the old PC, then the Rmx can work on any PC even with the horrible USB 3 layer released by Windows 8.1. 

PoloGDR


3 Messages
Posted on 07/01/22 at 15:24:06
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France
  • DJ Console Rmx
Hello,
I'm coming back to you after a few tries that didn't work.
So I tried on an old PC with windows 10 and which has no USB 3 port and I also tried on a windows 7 and the results are the same for all these tests, the device is unknown in the manager of device and tried to install the 2016_HDJS_3.exe driver without success.

User Experience Team


2083 Messages
Posted on 07/04/22 at 15:35:18
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello PoloGDR,

I have just sent you the firmware file on the internal messaging system.
The files will be online for 7 days, so please download them without waiting.

marthaelysiaa


1 Messages
Posted on 07/08/22 at 05:20:16
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UK
Thanks

DefCrash


2 Messages
Posted on 11/14/22 at 02:55:38
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USA
  • DJ Console Rmx
  • VirtualDJ
Hello and thanks for all the helpful information.  I'm going to try the eeprom method as I am having the same problem.  I bought the eeprom and would like to be able to get the link to download the correct files needed to burn it.

Thanks!
Dan