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[SOLVED] Hercules Dj Console 4-MX Problem

Haaki


7 Messages
Posted on 05/02/18 at 12:51:23
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Germany
SORRY for my late response...

Ok my computer config is Win7 with usb 2.0 only. Also i tried with external usb hub with separate power but nothing detect

my 4-MX Controller. 

 

User Experience Team


2159 Messages
Posted on 05/02/18 at 15:47:51
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Haaki,

I have sent you in the private message area the link with the eeprom bin file.
Please go to https://www.herculesdjmixroom.com/en-gb/account/messages/ to read it
You have 1 week to download the file as after this time the files are deleted.

Haaki


7 Messages
Posted on 05/17/18 at 13:25:26
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Germany
Hi,
can you send me the file again.... the link is gone.
Sorry idont log in a long time....

Thank you.

User Experience Team


2159 Messages
Posted on 05/17/18 at 14:30:46
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0
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Haaki,

I have posted again the files on WeTransfer at the address written in the private message I have sent you, on
The WeTransfer links are valid 1 week.

Good luck.

S.Kdj


3 Messages
Posted on 01/31/19 at 18:14:02
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USA
how do i burn an eeprom file 

User Experience Team


2159 Messages
Posted on 03/04/19 at 13:52:15
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0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello S.Kdj,


To burn the eeprom of a DJ controller, you need

1) to open the DJ controller, remove the eeprom from its socket

2) to get an eeprom programmer (=eeprom burner) as 
https://www.amazon.com/SMAKN-Programmer-CH341A-Burner-EEPROM/dp/B013Q5 P3ES/
https://www.amazon.com/USB-Programmer-TOOGOO-CH341A-Pinboard/dp/B01MF6 7KFH/

3) To learn using the eeprom programmer
https://www.youtube.com/watch?v=DWWigscuQDY
or you find a electronic repair store who can do it for your

4) the eeprom file contents for your Dj controller (I can send it to you) if you send me an invitation to use the non public messaging system and you tell me (in the message) what is the DJ controller for which you need the eeprom contents.

It would be much much easier if
- instead of posting messages in several discussions, you posted all your messages in 1 discussion
(for example in the discussion https://www.herculesdjmixroom.com/en-us/forum/en-hardw are/030135/)
- you could complete your profile, as already asked in the aforementionned discussion.

Talgius


2 Messages
Posted on 03/05/21 at 15:04:15
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Italy
  • DJ Console 4-Mx
  • VirtualDJ
Dear all,
I need to repair a hercules 4-mx console with a problem during the firmware upgrade. The console won't turn on now.
It is possible to try to write the EEPROM as you suggest here? Where I can find the eeprom bin file?
Thank you!

User Experience Team


2159 Messages
Posted on 03/05/21 at 16:44:08
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0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Talgius,


Welcome on the forum.

1) If you bricked your DJ Console 4-Mx during a firmware update process, indeed you may have to
a - open the DJ Console 4-Mx,
b - remove the eeprom from its socket on a printed circuit board of DJ Console 4-Mx,
c - program the eeprom with a  programmer (or or ask an electronic repair store to do it) with a .bin file I will have sent you,
d - check the eeprom contents on the eeprom programmer to make sure the eeprom is readable and the file is stored on it,
e - place the eeprom on its socket on a printed circuit board of DJ Console 4-Mx,
f - reassemble the DJ Console 4-Mx,
... and hope it works. 

=> If you are in this situation, then please accept my invitation here, and send me there a private message CONFIRMING you have a DJ Console 4-Mx, the firmware was bricked in firmware update, you have access to an eeprom programmer and so you need the eeprom bin file to reprogram the DJ Console 4-Mx eeprom.  


2) If you did not brick your DJ Console 4-Mx during a firmware update process, but simply cannot make it detected on a computer with some USB 3 port, then probably your firmware is older than the release 22, and the solution is easier :
a - either find a PC with not any USB 3 port (no USB blue connector, no USB C connector) or find a PC in Windows 7 or Windows 8.0 (not 8.1, the Windows layer for USB 3 which may cause your problem was released in Windows 8.1),
b - find a USB hub (USB 2 or USB 3) which has a power adapter, connect the USB hub to the PC, and power the USB hub by its power adapter
c - install Hercules DJ driver pack (today 2020_HDJS_1) on the PC with no USB 3 port or with Windows 7 or Windows 8.0 (free from the incompatible USB 3 layer included in Windows 8.1 or Windows 10), and connect your DJ Console 4-Mx to the USB hub 
d - and run the firmware updater on the computer (I do not know which updater, Windows or mac, as long as you do not complete your technical information in My Space > My Profile).

For ANY technical questions, please complete your technical profile
- in "Hercules Equipment In Use", select DJ Console 4-Mx
- in "Software In Use", check the name(s) of your DJ software
- in "Describe your equipment", describe your computer
  • brand and model
  • CPU
  • RAM
  • Type of USB port
  • Environment (Eg. Window 10 64-bit)
  • version of DJ software (Eg. Djuced 5.1.1)
  • version of DJ driver (Eg. 2020_HDJS_1)

Talgius


2 Messages
Posted on 03/06/21 at 08:37:01
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0
QUOTE
Italy
  • DJ Console 4-Mx
  • VirtualDJ
Thank you, I am waiting for the eeprom programmer. When it will arrive I'll send you a message. All the best.

User Experience Team


2159 Messages
Posted on 03/08/21 at 17:08:15
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0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello,

I have sent you a message, with a link to download the bin file for the eeprom.
It remaine online 7 days, so please download the files without waiting for the delivery of the eeprom programmer, which seems OK.