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Serato DJ Pro + Hercules Jogvison play tracks at slow tempo

Vašík


2 Messages 		Posted on 06/24/21 at 17:21:33
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Czech...
  • DJControl Jogvision
  • Serato
Hi, I have a problem with Serato DJ Pro and Hercules DJ Control Jogvision. When I´m playing song through the  Hercules controler with windows media player, the song plays in normal tempo. But when I´m playing the same song in Serato, the tempo of the song is little bit slower. It is very annoing when you know how the song should sound. I´m using key lock and the sync button is disabled. Is it normal? Another problem that I don´t know how to solve is that the slider marked with + and - do nothing. I belive that is beginner fault, but I can not solve it. Thank you for replied. 

(Currently with windows laptop, but it was the same problem with MAC)

User Experience Team


2013 Messages 		Posted on 06/28/21 at 09:27:22
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
 Hello,


Welcome to the forum.

Please complete your technical profile in My Space > My Profile
- in "Hercules Equipment In Use", select DJControl Jogvision
- in "Software In Use", check the name(s) of your DJ software, Serato
- in "Describe your equipment", describe your computer
  • brand and model
  • CPU
  • RAM
  • Type of USB port
  • Environment (Eg. Window 10 64-bit)
  • version of DJ software (Serato DJ Pro 2.5.5)
  • version of DJ driver (Eg. 2020_HDJS_1)
Please precise the format of your audio files, and whether it happens on all audio files or only on some files.

In my opinion, if you are a beginner you should start with Serato DJ Lite and not Pro, as Lite is the proper software to begin.
Do you meet the same symptom on Serato DJ Lite?

Regarding sync, Serato only works with instant Sync, it is not a continuous Sync as for example VirtualDJ.

Vašík


2 Messages 		Posted on 10/01/21 at 14:50:31
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Czech...
  • DJControl Jogvision
  • Serato
 Hello, thank you for your reply. I think it happens only on some tracks. There was the same symptoms with Serato DJ Lite. For example It hapens if I load and play Dua Lipa - Don´t start Now. Key lock is On and Sync is off.

User Experience Team


2013 Messages 		Posted on 10/01/21 at 15:30:46
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
 Hello Vasik,

Welcome back.

Do you get the same slow tempo issue on the same audio tracks in Djuced? 

Please
  1. accept my invitation here: https://www.herculesdjmixroom.com/en-us/account/friends/
  2. upload a track which has this issue on Wetransfer
  3. send me a message on the forum private messaging area describing your issue and giving the wetransfer url link (for example: hi, as described on https://www.herculesdjmixroom.com/en-us/forum/en-first-step-in-compute r-djing/032445/ here is the link of an audio file which plays on a slower temp in Serato DJ Pro than in Windows Media Player)
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