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problems with impulse 300 mk 2

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Topic starter

hello friends, 

i just bought inpulse 300 mk 2.my problem is that my serato wont recognized, i have a computer with windows 11.my version of serato is 2.6.2 if i want to update it to 3.0.0 or higher, my computer has to have avx support which i dont have.the player turns on if i open djuced or virtual dj (demo)
can anybody help?
thank you for you answers.

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Topic starter

Hi,
Unfortunately you need Serato 3.0.1 at least, since that's when Serato started supporting the 300 Mk2. It won't work with older versions.

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Topic starter

Thank you for your reply..im sad a little bit 🙂 what about virtual dj ?

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Hello Niki Nix,

Please complete in your profile, in  https://www.herculesdjmixroom.com/en-us/account/informations/
the field "Describe your equipment" needs information  

  • brand and model CPU RAM (as Lenovo Yoga Slim 7 Carbon 13ITL5 13,3" Core i5 7300U 16 GB RAM)
  • Type of USB port (for example USB 3.0 Type A, USB-C, USB hub powered by a power adapter...)
  • Environment (for example Windows 11 64-bit Version 22H2)
  • version of DJ software (for example Serato 3.0.3)
  • version of DJ driver (for example. 2023_HDJS_1)

If  long as you do not write the name of of your CPU, one cannot answer whether it supports AVX, but most current computer CPUs support AVX, for example all Intel Core i3/i5/i7 and all AMD Ryzen.
https://en.wikipedia.org/wiki/Advanced_Vector_Extensions

What makes you think your computer does not support AVX?
- Did you install Serato 3 version and got an error message? If yes, what was the error message?
- Did you install HWInfo 64-bit and find the AVX is not enabled?

If your CPU is supposed to be AVX compatible but HWInfo does not find see AVX enabled, you may enable AVX as follows:
1 - click on Windows 11 logo on the bottom bar
2 - type CMD in the Search field
3 - Windows will display "Command Prompt App" as Best match: right-click on "Command Prompt"
4 - Select "Run as administrator"
5 - User Account Control pops the warning: "Do you allow this app to make changes to your device? Windows Command Processor", click on Yes.
6) In "Administrator: Command Prompt" black window, type the command
bcdedit/set xsavedisable 0
7) Click on Enter button
8) Windows answers: The operation completed successfully
9) Close "Administrator: Command Prompt" in a click on a the X on the window top right corner.
and re-test with HWInfo 64-bit if AVX is enabled.

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Topic starter

Hello so my equipement is
 Intel(R) Pentium(R) Silver N6000 @ 1.10GHz   1.11 GHz
Windows 11 Pro 64 bit
usb A 3.0 
serato version 3.0.1
Hercules driver 2023 HDJS_1
Hercules impules 300 mk 2

-I installed Serato 3.0.1 and it didnt finshed the installisation, it was a message that my computer has to have AVX
-i installed  HWInfo 64-bit and in the window i saw avx in gray light it wasnt green so i assumed that my CPU doesnt support AVX.

Hercules impoules 300 mk 2
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Hello Niki Nix,

Indeed, your CPU has no AVX.
https://versus.com/en/intel-pentium-silver-n6000/avx
https://versus.com/en/intel-pentium-silver-n6000

VirtualDJ support Inpulse 300 MK2 since VirtualDJ build 7445, but I do not know whether it uses of not AVX.