dqozzer
7
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Posté le 01/02/2012 à 21:26:16
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UK
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Hey Guys, i have recently bought the hercules dj control mp3 e2 and i have downloaded and installed all of the update drivers from the hercules website. after doing this when i try and load up vdj djc edition it tells me that the controller has not been detected and to plug it in and start again. i have tried using a different cable to connect the decks and i have tried uninstalling the software many times and re-installing it. in the toolbar the hercules dj series control panel icon has a red X over it don't know if that has anything to do with it. any advice would be appreciated cheers |
DJ Phatso
1457
Messages |
Posté le 01/02/2012 à 21:34:01
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Canada
DJ Console 4-Mx
DJ Console Rmx
DJ 4Set
DJ Control AIR
DJ Console Mk4
DJ Control Mp3 e2
DJ Control Steel
Deejay Trim 4&6
DJ Console MK2
DJ Control MP3
VirtualDJ®
Traktor®
Djuced®
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It is obvious that your controller did not install correctly. Can you verify what exactly is wrong in Device Manager, ?
http://ts.hercules.com/faqs/eng/her_eng_00390.pdf
Have you tried different USB ports on the computer with the same results ?
Try reinstalling the drivers following the steps this procedure:
http://ts.hercules.com/download/sound/txt/DJ_Series_INSTALLATION_PC_EN
.pdf
The Phat one!
Hercules DJ Forum Team
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dqozzer
7
Messages |
Posté le 01/02/2012 à 21:41:16
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UK
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in my device manager the DJ control mp3 e2 MIDI is fine but the mp3 e2 bulk has a yellow triangle on it and when opened says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" i have tried using the second procedure
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dqozzer
7
Messages |
Posté le 01/02/2012 à 21:58:35
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UK
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i have also tried installing it on different usb ports
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DJ Phatso
1457
Messages |
Posté le 02/02/2012 à 15:37:30
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Canada
DJ Console 4-Mx
DJ Console Rmx
DJ 4Set
DJ Control AIR
DJ Console Mk4
DJ Control Mp3 e2
DJ Control Steel
Deejay Trim 4&6
DJ Console MK2
DJ Control MP3
VirtualDJ®
Traktor®
Djuced®
|
Please verify the version of the file wdf01000.sys in the following location:
C:\WINDOWS\system32\drivers
These files are hidden, so you'll probably have to change your Folder viewing options to access them.
Normally, the version of the file should be 1.9.7600.16385. Anything older than this is most probably the cause of the problem.
The Phat one!
Hercules DJ Forum Team
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dqozzer
7
Messages |
Posté le 02/02/2012 à 17:14:22
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UK
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It is version 1.7.6001.0 Can i update it?
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DJ Phatso
1457
Messages |
Posté le 02/02/2012 à 17:34:51
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Canada
DJ Console 4-Mx
DJ Console Rmx
DJ 4Set
DJ Control AIR
DJ Console Mk4
DJ Control Mp3 e2
DJ Control Steel
Deejay Trim 4&6
DJ Console MK2
DJ Control MP3
VirtualDJ®
Traktor®
Djuced®
|
It is possible, but a little complicated.
Uninstall the driver package before starting
1) Start cmd.exe as *Administrator*,
- Right-click on your desktop and select NEW > Shortcut - In the window that appears, type CMD, then next then Finish. - Right-click the new shortcut created on your desktop and select Run as administrator
2) Enter the following lines:
takeown /f C:\Windows\System32\drivers\Wdf01000.sys
takeown /f C:\Windows\System32\drivers\WdfLdr.sys
icacls C:\Windows\System32\drivers\Wdf01000.sys /grant <yourusername>:f
icacls C:\Windows\System32\drivers\WdfLdr.sys /grant <yourusername>:f
3) Overwrite the files in C:\Windows\System32\drivers\ with the new ones provided here:
http://www.mediafire.com/?ym4vpvgdjbfm60w
4) Reboot the computer.
5) Install the latest driver package as you normally would
Let me know if you have any problems
The Phat one!
Hercules DJ Forum Team
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dqozzer
7
Messages |
Posté le 02/02/2012 à 18:09:33
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UK
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I have got up to step 2 and the 2 takeown commands succeeded but when i try and use the second 2 commands it says the system cannot find the file specified... thank you for your help so far!
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DJ Phatso
1457
Messages |
Posté le 02/02/2012 à 19:59:50
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Canada
DJ Console 4-Mx
DJ Console Rmx
DJ 4Set
DJ Control AIR
DJ Console Mk4
DJ Control Mp3 e2
DJ Control Steel
Deejay Trim 4&6
DJ Console MK2
DJ Control MP3
VirtualDJ®
Traktor®
Djuced®
|
Did you replace <yourusername> with our own user name on the computer ?
The Phat one!
Hercules DJ Forum Team
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dqozzer
7
Messages |
Posté le 02/02/2012 à 20:02:04
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UK
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yes i did, it still wouldnt work... could i try it without the last 2 commands?
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DJ Phatso
1457
Messages |
Posté le 02/02/2012 à 20:26:03
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Canada
DJ Console 4-Mx
DJ Console Rmx
DJ 4Set
DJ Control AIR
DJ Console Mk4
DJ Control Mp3 e2
DJ Control Steel
Deejay Trim 4&6
DJ Console MK2
DJ Control MP3
VirtualDJ®
Traktor®
Djuced®
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Be sure to remove the < > when typing your user name.
The Phat one!
Hercules DJ Forum Team
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