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Drivers won't install- error message

DJ NooBee


16 Nachrichten
Eingestellt von 03/07/10 an 17:11:31
QUOTE
USA
  • DJ Control Steel
  • VirtualDJ®
I downloaded the newest drivers for my DJ control steel and tried to run the exe but get a windows error message that says setup.exe has encountered an error and needs to close. I tried a reboot and nothing works. It just won't run. My computer is running fine and everything else works. I am sure I got the correct version for windows xp. I do have media center edition I hope that is not an issue. Any ideas? If the driver won't install I can't use this thing! My Vista laptop gives a similar error messgage. This looks like a new version #4. I thought it would be better to use the new version. I'll try the old version on the disc, which is #3 I think.

DJ NooBee


16 Nachrichten
Eingestellt von 03/07/10 an 17:54:07
QUOTE
USA
  • DJ Control Steel
  • VirtualDJ®
OK, I found the disc and installed the old version which works fine now. Was the new version tested before release? The fact that it gives a similar error on tow very different machines indicates a problem with the driver. They should take it down.

DJ IAN


9 Nachrichten
Eingestellt von 03/09/10 an 12:44:31
QUOTE
Portugal
  • DJ Control Steel
  • Deejay Trim 4&6
  • DJ Control MP3
  • VirtualDJ®
Hi,

Did you try re-download the file? Might be corrupted.

Also, now that you have the old drivers version installed, did you try the automatic web update???

DJ NooBee


16 Nachrichten
Eingestellt von 03/11/10 an 09:48:41
QUOTE
USA
  • DJ Control Steel
  • VirtualDJ®
auto update worked, thanks. I did not try to re-download the file.

DJ Phatso


1287 Nachrichten
Eingestellt von 03/11/10 an 13:54:42
QUOTE
Canada
  • DJ Console 4-Mx
  • DJ Console Rmx
  • DJ 4Set
  • DJ Control AIR
  • DJ Console Mk4
  • DJ Control Mp3 e2
  • DJ Control Steel
  • Deejay Trim 4&6
  • DJ Console MK2
  • DJ Control MP3
  • VirtualDJ®
  • Traktor®
  • Djuced®
Actually you did. The auto update downloads the file to your computer and launchs the uninstallation/installation process.


The Phat one!

Hercules DJ Forum Team