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Hercules RMX problems

Damo1888


3 Nachrichten
Eingestellt von 31.05.2009 an 22:16:25
QUOTE
Ireland
I'm using Traktor Pro and I occasionally get tiny pops (short stops) in music, usually when I'm not doing anything, but happens mostly when loading a track onto a deck, or minimising Traktor to browse through folders.

I've also tried Virtual DJ and I'm still getting the same problem.

My laptop is a Dell Vostro 1700, Intel Core 2 Duo, 1.80GHZ, 2GB RAM, running Vista.

I've created a new profile in Vista and switched over to that and only had Traktor running but it still appeared every so often.

I've just partitioned my hard drive and installed a fresh copy of Windows XP and I'm still getting this problem, so it's not a software problem, and it had nothing to do with anything that was installed on my laptop.

Does anyone know how this can be fixed?

DJ Phatso


1287 Nachrichten
Eingestellt von 01.06.2009 an 13:24:56
QUOTE
Canada
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There are many things you can do to improve the preformances of your computer when it comes to audio applications. I would suggest taking a look and applying the recommandations of the following guide:

http://ts.hercules.com/faqs/eng/her_eng_00364.pdf

Also, be sure to look at your ASIO settings in the Rmx Control Panel (changes have to be made before launching Traktor).  The most important setting is the ASIO buffer size. Start at 10 ms ( which your computer be able to handle) and see if the problems are still present.  


The Phat one!

Hercules DJ Forum Team

Damo1888


3 Nachrichten
Eingestellt von 01.06.2009 an 16:37:25
QUOTE
Ireland
I've followed those steps, but it still happens enough to make it unusable.

It's impossible to DJ live or record a mix if there's any kind of droputs at all.

Jimmy B


229 Nachrichten
Eingestellt von 01.06.2009 an 18:15:32
QUOTE
UK
  • DJ Console 4-Mx
  • DJ Console Rmx
  • Deejay Trim 4&6
  • DJ Console MK2
  • VirtualDJ®

Download and run this tool

http://www.thesycon.de/deu/latency_check.shtml

What you want is green and yellow bars. If you have red spikes then you may have a device or driver that is causing your dropouts. This can be sorted by disabling certain devices in Windows Device Manager.

Can you provide a screen shot of your results.





  • MixVibes Forum Moderator
  • VirtualDJ V.I.P Member

Maxdjack


629 Nachrichten
Eingestellt von 02.06.2009 an 01:07:46
QUOTE
Canada
  • DJ Console 4-Mx
  • DJ Console Rmx
  • DJ Control Mp3 e2
  • Deejay Trim 4&6
  • VirtualDJ®
  • Traktor®
Hello Damo1888,

1) Make sure you have disabled the setting allowing Windows to ruin USB ports power supply:
- Right click on MY COMPUTER icon on your desktop and select Properties.
- In the Left–hand section, click on Device Manager.
- Under Universal Serial Bus Controllers, Double-click on USB root hub.
- In Power Management tab, uncheck Allow the computer to turn off this device to
save power,
- Repeat the same operation on each USB Root Hub line.

2) If you already removed this setting which allows Windows to disturb the USB bus power, then:
- in Windows advanced settings, check your power options, and set the power on "High Performance" if it is set on another position as "Balanced";
- check you get these pops also in your headphones connected to your DJ Console (if you get these sound only in your speakers and not in your headphones, then the problem is problably an electric power issue, possibly a ground loop issue).
- if you still get these pops in your sound, then unplug your power supply to run on batteries (set the power otpions on high performance), to check if you still get these pops on batteries, to make sure it is not a noise in your laptop power adapter.





Answering to technical questions with
- more technical details than needed is NEVER a problem,
- less technical details than needed is ALWAYS a problem
.

Unify


4 Nachrichten
Eingestellt von 10.06.2009 an 17:01:03
QUOTE
UK
I'm having the exact same problem. I have tried all the suggestions on here, none work. Still getting the same stutters in sound!!!!

Really don't know what to do next.

Any more ideas?

Maxdjack


629 Nachrichten
Eingestellt von 10.06.2009 an 18:14:19
QUOTE
Canada
  • DJ Console 4-Mx
  • DJ Console Rmx
  • DJ Control Mp3 e2
  • Deejay Trim 4&6
  • VirtualDJ®
  • Traktor®
Hello Unify,

If you need help, you should detail 
- your problem (stutters in sound, please detail exactly when)
- your configuration (what is your DJ device, your computer, your operating system)
- your DJ software (name of the software and version) and DJ drivers (version)
- your settings (your ASIO setting, your USB power supply setting)
- and of course what you have done, what you have tried.

80% of the posts remaining unanswered lack a clear and detailed description of the computer, DJ controller, DJ software, software status, settings and bug circumstances.



Answering to technical questions with
- more technical details than needed is NEVER a problem,
- less technical details than needed is ALWAYS a problem
.

Unify


4 Nachrichten
Eingestellt von 11.06.2009 an 13:31:35
QUOTE
UK
Apologies! I should have given more detailed, but i had done just that when i started my own help topic and then came across this one straight after, detailing exactly what i had just written! Oh well.

Ok, so I've just got an RMX. Pretty cool piece of kit. Hooked it up with VDJ Pro, mapped it out and so forth but one major problem - the sound.

When I play tracks normally in VDJ, it's fine. When I hook up the RMX, they jump now and again throughout, like a cd skipping.

If I unhook the RMX, they play fine again.

I'm using VDJ 5.0.7 but i still get the same sound pops when using the basic dj console version.



All the suggestions have been great but none have worked so far.

Damo1888


3 Nachrichten
Eingestellt von 27.06.2009 an 16:53:19
QUOTE
Ireland
I've just tried the Hercules on a 4 year old desktop PC, with half the amount of RAM that I have available on my laptop, and there's no stutters in sound at all.

I have no idea at all what the problem on my laptop could possibly be. I've followed every step on this thread and I'm still getting the glitches in sound.

It's extremely annoying and it makes even recording a set impossible.

sedohr


26 Nachrichten
Eingestellt von 28.06.2009 an 05:07:45
QUOTE
USA
I'll chime in that the two most usual suspects (in my experience) for stutters in a laptop are:

  - CD/DVD drive
  - Wireless radio

So try these:

 - Disable CD/DVD drive in Device Manager
 - Turn on the kill switch for your wireless radio (or otherwise disable it).


Also:

 - Check your Event Logs for any indications of problems (like with your CD/DVD drive, for example)


 

Maxdjack


629 Nachrichten
Eingestellt von 29.06.2009 an 10:52:41
QUOTE
Canada
  • DJ Console 4-Mx
  • DJ Console Rmx
  • DJ Control Mp3 e2
  • Deejay Trim 4&6
  • VirtualDJ®
  • Traktor®
Hello Damo1888,

Have you disabled the Wifi in your slow laptop?


Answering to technical questions with
- more technical details than needed is NEVER a problem,
- less technical details than needed is ALWAYS a problem
.